Got a question about an order, a product, or just want to say hi? We'd love to hear from you.
We're a small team, so when you reach out, you're talking to an actual person not a bot reading from a script. We try to reply to every message within 24 hours (usually much sooner).
The fastest way to reach us is at support@pawdise.com. Whether it's about an order, shipping, a return, or you just want product advice for your pet, send us a message and we'll get back to you.
Before You Reach Out
A few quick things that might save you some time. If it's an order question, have your order number handy so we can look it up right away. If it's about shipping status, check your tracking email first sometimes it just needs a little time to update. And if it's about a return or exchange, take a look at our Refund Policy page for the quickest path to a resolution.
Follow Us
Want to see real customers and their pets using our products, plus tips on keeping anxious pets calm and comfortable? Follow us on [Instagram] / [TikTok] links in our footer.
Business Hours
We typically respond to messages Monday through Friday, 9am–5pm. Messages sent over the weekend will be answered first thing the next business day.
Office Address and Contact :
Address: Mohallah UsmanAbad ,Village Gar Munara , District and Tehsil Swabi
Phone : +923119285738
Email : support@pawdise.com
We genuinely appreciate you taking the time to reach out your pet's comfort matters to us just as much as it does to you.