We know that once you've decided to get something for your pet, you want it sooner rather than later. Here's exactly how shipping works at Calmly Paws so there are no surprises.
Processing Time
Orders are typically processed within 1–2 business days after purchase. You'll get a confirmation email as soon as your order is placed, and a separate email with tracking details once it ships.
Shipping Times
Most of our products ship from US-based warehouses, which means you can usually expect delivery within 3–5 business days after processing. Some specialty items may ship from international partners, and in those cases delivery can take 10–15 business days. If a product ships from outside the US, this will be noted on the product page so you know what to expect before you order.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your cart. We occasionally run free shipping promotions — keep an eye on our homepage or email list for those.
Tracking Your Order
Once your order ships, you'll receive a tracking number by email. It can take 24–48 hours for tracking information to update after it's first issued, so don't worry if it looks inactive right away.
Delays
While we do everything we can to get your order to you quickly, occasional delays can happen due to high order volume, weather, customs, or carrier issues outside our control. If your order is taking longer than expected, reach out to us and we'll look into it personally.
Questions
If anything about your shipment seems off, or you just want an update, email us at support@pawdise.com